Cookie Policy

This Cookie Policy explains how BistroLift ("BistroLift," "we," "our," or "us") uses cookies and similar technologies across our website and our AI-powered restaurant ordering and growth platform (the "Services"). It should be read together with our Privacy Policy.

Throughout this Cookie Policy, "Merchant" refers to a restaurant business that uses the Services, and "Customer" refers to an individual who places an order through a Merchant's BistroLift-powered digital menu or online ordering experience.

Purpose of This Cookie Policy

Cookies and similar technologies help BistroLift:

• Keep users signed in
• Improve website and platform performance
• Secure accounts
• Remember user preferences
• Measure website and platform usage
• Improve the customer ordering experience
• Maintain application functionality

1. What Are Cookies?

Cookies are small text files that a website places on your device when you visit. They allow the website to recognize your browser, remember your preferences, and maintain your session across pages.

BistroLift also uses similar browser storage technologies, including:

• Local Storage: used to retain your authentication session and preferences between visits
• Session Storage: used to hold temporary data within a single browsing session

Where this policy refers to "cookies," it covers all of these technologies unless stated otherwise.

2. Types of Cookies and Storage We Use

Essential (Strictly Necessary)

These are required for BistroLift to function. Without them, core features, including login, authentication, and account access, will not work.

We use local storage to maintain your authenticated session while you are logged in to the admin console or customer-facing menu. This cannot be disabled without breaking the Services.

Security

We use session identifiers and authentication tokens to:

• Verify your identity on each request
• Prevent unauthorized access to restaurant and customer accounts
• Detect and block suspicious activity

Functional

These remember your settings and preferences to improve your experience, including:

• Language and display preferences
• Active session state
• Interface settings you have configured

Performance and Diagnostics

We may collect technical information to understand how the platform is used and to identify and fix issues. This may include:

• Pages visited and time spent
• Browser type and version
• Device type and operating system
• Error reports and failed requests

This information is used solely to improve BistroLift's performance and reliability.

3. Third-Party Technologies

BistroLift relies on trusted third-party infrastructure providers whose services may set their own cookies or use similar technologies on your device. These currently include:

• Google Cloud and Firebase: authentication, database, and file storage infrastructure
• Clover: point-of-sale authentication and integration, where applicable

We do not control third-party cookies. Please refer to each provider's privacy policy for details on how they use these technologies.

4. How We Use These Technologies

BistroLift uses cookies and local storage to:

• Authenticate users and keep them securely logged in
• Maintain session continuity across pages
• Remember your preferences and settings
• Protect accounts from unauthorized access
• Diagnose technical issues and improve platform stability
• Analyze how the platform is used to make it better

5. Managing Cookies and Storage

Cookies: You can view, block, or delete cookies through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, or be notified when a cookie is set.

Local Storage and Session Storage:These can be cleared through your browser's developer tools or by clearing your browser data. Doing so will log you out of BistroLift.

Please note that disabling or clearing these technologies will prevent you from staying logged in and may cause parts of BistroLift to stop functioning correctly.

6. Do Not Track

Some browsers offer a "Do Not Track" signal. BistroLift does not currently respond to Do Not Track signals, as there is no common industry standard for how to interpret them. We may revisit this position as standards evolve.

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time. The updated version will be posted on our website with a revised effective date.

8. Contact Us

Questions about this Cookie Policy can be directed to:

BistroLift
Email: hello@bistrolift.com
Website: www.bistrolift.com
One Riverway, Suite 1700, Houston, TX 77056, United States